Privacy Policy – Crimavel
Effective Date: November 27, 2024
Welcome to Crimavel! By shopping with us, you agree to the following terms and conditions, which outline our sales policies and customer service guidelines. Please take a moment to read through them before making a purchase.
1. Ordering
To place an order on Crimavel.com, simply browse our online store and select the items you’d like to purchase. After adding them to your cart, proceed to checkout where you will provide your shipping and payment information. We accept various payment methods, including credit/debit cards and other secure online payment options.
Upon completing your purchase, you will receive an order confirmation email. If you do not receive this email, please check your spam folder or contact us for assistance.
2. Pricing and Payment
All prices on our website are displayed in U.S. Dollars (USD) and include applicable taxes. Prices are subject to change without notice, but any changes will not affect orders that have already been placed.
We accept payment via major credit cards, PayPal, and other secure online payment methods. Your payment information is processed securely via encrypted connections to ensure your financial security.
3. Shipping and Delivery
We strive to process and ship your order as quickly as possible. Our typical processing time is 1-2 business days. Shipping times may vary depending on your location. Shipping fees are calculated at checkout and are based on the size, weight, and destination of your order.
You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.
4. Returns and Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day return policy. Items must be returned in their original condition, unused, and with all tags and packaging intact.
To initiate a return, please contact us at info@crimavel.com, and we will provide you with instructions on how to return the item. Please note that shipping costs for returns are the responsibility of the customer unless the item was defective or damaged during shipping.
5. Damaged or Defective Items
In the rare case that your item arrives damaged or defective, please contact us immediately at info@crimavel.com with a description of the issue and photos of the damaged product. We will offer a replacement or full refund as appropriate.
6. Customer Support
If you need assistance or have any questions about your order, please reach out to our customer support team:
Email: info@crimavel.com
Phone: (417) 326-0605
Address: 451 S Chicago Ave, Bolivar, Missouri
Website: crimavel.com
7. Changes to This Sales Policy
We reserve the right to update or change our sales policies at any time. All changes will be reflected on this page with the updated effective date.
Thank you for choosing Crimavel – we look forward to serving you!